Top Pet Brands You Love and Trust
We believe in transparency and quality, which is why we proudly partner with trusted brands that share our nutritional philosophy. At Paws on Chicon, we stock only the best for your pets. Our shelves feature top names in the industry known for their commitment to wholesome, natural ingredients.
Shop Our Most Popular Pet Products
Discover our most popular and highly recommended products. This section highlights customer favorites and new arrivals that we know you and your pets will love. Stop by to see what's new and find your pet's next favorite thing.
Featured Products
Exclusive In-Store Services for Your Pet
Paws on Chicon is more than just a retail store; we are a community hub offering services designed to make your life as a pet owner easier and more enjoyable. We strive to provide convenient solutions that cater to the needs of modern pet parents in Austin.
Self Serve Dog Wash
Pet Nutrition Recommendations
In-store Pickup and Local Delivery
Frequently Asked Questions
Have questions? We have answers. Here are some of the most common questions we receive from our valued customers. If you don't find what you're looking for, feel free to contact us directly.
Do you offer delivery services in Austin?
Yes, we offer local delivery Monday through Friday. Delivery is free for all orders over $65. For orders under $65, there is a $9.99 delivery fee. Simply place your order on our website, and we'll bring your pet supplies right to your door.
What is your return policy?
You can return food and treats within 30 days with original packaging and at least half remaining for a refund, exchange, or store credit. Collars, leashes, and harnesses must be unworn, undamaged, and returned within 15 days. Toys and unused dog wash packages are non-refundable.
Are appointments required for the self-serve dog wash?
No appointments are needed for our self-serve dog wash stations. They are available on a first-come, first-served basis during our regular store hours. We provide all the necessary supplies, so you can just walk in with your dog and get started.
How does the Frequent Buyer Program work?
Our Frequent Buyer Program is free to join and easy to use. When you purchase participating brands of pet food, we automatically track your purchases. After you've bought a specified number of bags (which varies by brand), you'll receive one for free. You must claim your free reward product in-store.
Do you sell products for pets with allergies?
Absolutely. We specialize in helping pets with food sensitivities and allergies. Our team is knowledgeable about hypoallergenic foods, limited-ingredient diets, and novel protein sources. We carry a wide range of products designed to minimize allergic reactions and can provide personalized recommendations to find the best food for your pet's specific needs.
Visit Our Store Locations in Austin, TX
South Congress
East Austin
Easton Park
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